If you have questions about what is covered by the warranty, contact Rogers customer service. The warranty does not cover damage caused by accidents, abuse, or misuse. Ignite TV equipment includes the set-top box, remote control, and power cord. The customer service team is available 24/7 to help you troubleshoot problems and file a claim. If you have questions about the warranty or need to file a claim, you can contact Rogers customer service. If your Ignite TV equipment malfunctions, Rogers will repair or replace it at no charge. The warranty covers defects in materials and workmanship. Ignite TV box and remote have a one-year warranty that begins on the date of installation.
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